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The National Skills for Work: Travel and Tourism Course is an introductory qualification in travel and tourism. It develops the skills, knowledge and attitudes, needed for work in the travel and tourism industry. The principal aim of the Course is to prepare candidates to be informed consumers of travel and tourism products. The Course enables candidates to progressively develop an understanding of the possible attractions which are available to tourists in a variety of locations and an awareness of the main concepts and developments in travel and tourism.
Pupils may be involved in out of school visits to Glasgow/Scottish tourist sites as part of their studies.
Careers where a Travel and Tourism qualification is useful include;
Holiday representative, tour manager, tourism officer, tourist information centre manager, travel agency manager and hotel and events work and/or management
Travel and Tourism is available at National 4/5 in the Senior Phase.
NATIONAL COURSE
Employability
Pupils will research various job roles within the travel and tourism industry and the qualities and qualifications needed to pursue a career in any of these roles. Pupils will then review their own employability skills and attitudes in relation to these jobs, allowing them to further develop their understanding of the necessary skills and qualities needed to do well in the world of work.
Customer Service
This part of the course will require pupils to take part in various scenarios where they are able to display the appropriate skills and attitude required when dealing with customers in the workplace, This can be demonstrated in various methods and usually involves pupils working together to resolve various problems and solutions that may arise in any workplace.
Scotland
Pupils will study 3 tourist locations throughout Scotland and will look at the various attractions on offer to tourist who visit there and also the impacts of tourism on these locations. Again pupils will take part in various mock scenarios where using the knowledge they have gained they must picked detailed travel itineraries for people who choose to travel to the areas studied, taking into account their various needs and specifications.
UK and Worldwide
Similar to the Scotland unit pupils will study 3 UK and Worldwide tourist locations and will look at the various attractions on offer to tourist who visit there as well as current tourism trends. Pupils will use the knowledge they have gained to create detailed travel itineraries as well as providing information for people who choose to travel to the areas studied, taking into account their various needs and specifications.
Assessment
There is no external assessment for this Course. Learners must successfully complete assessments in class for each unit to achieve the course